Domestic help
Cleaning, laundry, the shopping and the bits of the house that stopped getting done.
$68/hrIn-home aged care · Bayswater
The same two or three faces, every week.
Domestic help, personal care, nursing and overnight sleepovers — rostered around your week, not ours. Price yours below and we'll call you back.
Police-cleared carers Registered nurses on the roster No lock-in, a week's notice
The Week at Home
Pick the support, how many visits, how long each one runs, and whether the weekend is in it. The strip above redraws as you go and the roster card holds the weekly figure. These are our private rates — funded clients are billed against their plan instead.
Private rates, GST-free. Assessment for funded care comes through My Aged Care — not from us.
Services & rates
Private rates, GST-free, per hour unless it says otherwise. If you're funded under Support at Home we bill your plan at the rates in your agreement instead — we'll show you both before you sign anything.
Cleaning, laundry, the shopping and the bits of the house that stopped getting done.
$68/hrAppointments, the shops, the bowls club — a carer drives, waits and brings them home.
$72/hr 2-hour minimumShowering, dressing, grooming and medication prompts, at the pace they're comfortable with.
$76/hrSame rate as personal care — we sit with them so you can go out, sleep, or see your own doctor.
$76/hr same rate, so you can goWound care, medication management, catheter and stoma care by a registered nurse.
$124/hrA carer in the house from 10pm to 6am. Awake time past an hour is billed at the day rate and we tell you the next morning.
$420 a nightSaturdays and Sundays cost more because they cost us more — the loading is on the rate, not a separate fee.
Sat +$18/hr · Sun +$34/hr nights +$60 and +$110A roster under the minimum is billed at the minimum. It keeps small rosters worth staffing with the same faces.
$150 a week minimumWho's coming to the door
Families we work with
Demo copy written for this demonstration page — not real customers, and never marked up as review data.
“Mum only ever needed help with the shower. Three mornings a week and I stopped driving over before work. Same two carers for fourteen months now — she knows both their kids' names.”
“I'd been up with Dawn every night for eight months. One sleepover a week and I sleep through. It sounds small. It isn't.”
“Discharged on the Thursday with a dressing that needed doing daily. A nurse was here Friday morning and they talked to the hospital, not me. That was the relief.”
Where we go
We roster in tight rings around Bayswater so a carer isn't spending your hour in the car. If you're just outside the ring, ring us anyway — it depends on the day and who's already out that way.
Beyond the ring we still take the call — Noranda, Eden Hill, Caversham, Bellevue and Stratton are all inside a normal run. Anything further and we'll say so honestly rather than send someone who'll be late every week.
Get a call back
The roster you built above comes across with the form. We'd call you back within one business day, talk it through, and put a face to it before anyone comes to the door.
Questions we get every week
Not for private care. If you're paying privately we can start without one — you choose the roster and we invoice you.
For funded care, yes. Assessment comes through My Aged Care, the Australian Government's front door, and it leads to a support plan under the Support at Home program. We can't grant funding, guarantee it, or move you up a list — nobody in our industry can. What we can do is sit with you and start the referral, and we never charge for that.
Privately, usually yes — often within two or three days, depending on the suburb and the hours. Nursing and overnight sleepovers sometimes take a week to roster properly, because we won't send someone who doesn't suit.
Funded care waits on the assessment and your plan. Plenty of families start privately for a few weeks and switch across once the funding lands.
That's the whole model. You get the same two or three people, so there's always a familiar face when someone's on leave. We don't run an agency pool and we don't fill shifts with strangers at 6am. If a match isn't working, tell us and we'll change it — no awkwardness, no charge.
Then she doesn't have one that day. We work up to it — a wash at the basin, a chat, the same carer next time — and most people come round within a fortnight once they know the person. We don't force personal care, and we tell you honestly if it isn't going well rather than billing you for a fight.
A carer can prompt — remind, bring the Webster pack, watch it get taken and note it. Administering medication, injections, wound care and anything clinical is a registered nurse's job, billed at the nursing rate. We won't blur that line, because it's the one that keeps people safe.
Ring us before discharge if you can. We'll take the discharge summary, book a nurse for the first dressing or medication review, and put domestic help in for the first fortnight while everyone finds their feet. It's usually a heavier roster for two weeks and then it settles — and a week's notice drops it back.
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