Mobile breakdown callout
Ute to the truck — roadside, yard or depot — anywhere in the metro.
From$190 + $145/hour
Truck & trailer workshop · Kewdale
Truck off the road in Kewdale? Two field service utes, out today.
Servicing, brakes, inspections and breakdowns on rigids, prime movers and trailers — in our four bays, or beside your truck anywhere from Malaga to Kwinana.
- Fourteen years in Kewdale — four bays, a wash pad and one overnight slot.
- Two field service utes on the road from 5am, both carrying filters, hose and brake stock.
- Every job leaves with a job card — parts, hours and photos, in a format that suits an audit.
What we charge
Published, because a fleet controller ringing four workshops should not have to ask four times. Parts on top at cost plus our margin, itemised on the job card.
Workshop labour
Diagnostics, driveline, suspension, air and electrical work in our bays.
Per hour$145
Scheduled A-service, rigid
Oils, filters, greasing, brake check, air system, lights and a written report.
From$780
Scheduled A-service, prime mover
The same list, more of it: two drive axles, more air, more grease points.
From$1,180
Trailer service & check
Per trailer — brakes, bushes, suspension, lights, coupling, tyres.
From$420
Brake reline
Shoes, linings, drums checked and turned or replaced, slack adjusters set.
From$890 per axle
Pre-inspection check
We go over the truck to the inspection list first, so it does not fail on the day.
From$290
Overnight bay
In after the last run, out before the first. One slot a night, booked ahead.
Added to the job+$180
A mobile callout of 2.5 hours on site is $552.50 in labour and travel, parts on top. And the inspection line above is our check, not a government one: a Department of Transport inspection in Western Australia is carried out by an Authorised Inspection Station — a business the department has authorised to inspect vehicles — and you book and pay that one directly with them. We do not print their fee here, because it is not ours to set.
What the stop costs you
Our prices · your revenue
The truck
$
Our customers’ metro numbers, not a survey. Change it to yours.
If it stops on its own, days off the road
$545
Kept by taking the overnight bay
Our invoice Revenue you don’t earn All three drawn to one scale — the longest bar sets it.
- Three and a half days off the road at $1,450 a day — plus the repair, which nobody knows yet.
- $1,180 service, and half a day off the road at $725.
- $1,180 service plus the $180 after-hours surcharge. Yours at 6am.
Left to break on its own, that is $5,075 of revenue gone — $4,895 more than the after-hours surcharge you would have paid to have us do it overnight.
The overnight bay costs $180 more on our invoice. Take it anyway — half a day of a prime mover is $725, so you keep $545 and the truck loads on time.
The breakdown bar is revenue only. The repair sits on top of it and we will not invent a figure for a fault we have not seen — that number arrives on the job card, after we look.
How a call goes
No portal, no ticket number, no callback window that spans the working day. Four steps, and you know where you stand at the end of the first one.
01
You ring and a person answers
Between 5am and 7pm, seven days, the phone is picked up in the office or in a ute. Nobody in your job has time to leave a message.
02
Three questions, then a decision
What is it, where is it, and is it loaded. That is usually enough to say whether this is a ute to you or a truck to us — and we say which on the call.
03
You get a time, not a window
A ute leaves with an arrival time, or a bay is booked with a date. If we cannot get to it today we tell you on the call so you can ring somebody who can.
04
The job card lands the same day
Parts, hours, what we found and photographs of it, emailed as a PDF. It is written so it stands up when somebody audits your maintenance records.
What the yards say
“Air leak on a B-double at 4am with a Kalgoorlie run booked. Ute was beside us before six, we rolled out at half seven. They rang me at nine to say what they had actually replaced.”Fleet controller · general freight, Welshpool
“I own the one truck, so a day in a workshop is a day I do not get paid. They put me in the overnight slot, charged me the after-hours money, and I did not miss a load.”Owner-driver · tipper work, Forrestfield
“We send them fourteen trailers a year for service and inspection. Prices are the ones on their website, and the job cards are the only ones I do not have to chase.”Yard manager · trailer hire, Canning Vale
These reviews are written as demonstration copy for a fictional workshop. They are not real customer feedback and they are not published as review data anywhere.
Where the utes go
Base is Kewdale, which puts most of Perth’s freight and industrial suburbs inside a short run. Outside the metro we will still come, but you get told the travel before we leave, not after.
- Kewdale, Welshpool, Forrestfield
- Hazelmere, High Wycombe, Bassendean
- Malaga, Bayswater, Bellevue
- Canning Vale, Jandakot, Bibra Lake
- O’Connor, Henderson, Naval Base
- Wangara and Kwinana — a longer run, quoted before we leave
The six we get asked
My truck is stopped outside the metro. Will you come?
Usually, and we will tell you the travel time and what the run adds before a ute leaves the yard — not after it arrives. Past about two hours out it is often faster and cheaper for you if we talk to a workshop near the truck and send them the part. We will make that call with you rather than for you.
How fast does a bay open?
Scheduled work generally goes in within the week and often the next morning. A truck that is stopped gets triaged the same day: either a ute goes out to it, or we clear a bay. The overnight slot is one truck a night and it books out first, so ring for it early in the week.
Are the parts on the shelf?
Filters, brake linings, air fittings, hose, globes and common suspension bushes are, for the makes that run in this yard. Anything electronic or model-specific is ordered, and we tell you on the call whether it is a same-day part or a next-day one. If a part is the reason your truck sits for another day, you will hear it from us first.
What is on the job card?
The vehicle, the date, the odometer, what you asked us to look at, what we found, every part number and price, the hours by technician, and photographs of anything we replaced or condemned. It arrives as a PDF the same day, and it is laid out so it drops straight into a maintenance file that somebody else may later have to read.
Do you work on trailers on their own?
Yes — drop it and go. Trailer service and check is priced per trailer, and a yard sending several gets them done in one run rather than one at a time. Brakes, bushes, suspension, lights, coupling and tyres, with the same job card.
What happens after 7pm?
The workshop number diverts to whoever is on call. If it is safe to leave until morning we will say so rather than charge you for a night callout you do not need. If it is not, a ute goes. The overnight bay is a different thing again: that is planned work done while you sleep, booked ahead, at the after-hours rate.
Book a bay, or tell us where the truck is
If the truck is stopped right now, ring — it is faster and you will get a person. Use this for scheduled work, trailers, and anything that can wait until the morning.
Got it — that is everything we need
On a real build this lands in the workshop inbox and on both utes’ phones, and somebody rings you back on the number you left — inside the hour, between 5am and 7pm.
This is a demonstration page for a fictional workshop, so nothing left your browser. On the live version this is where the booking confirmation and the bay time would appear.